Returns & Exchanges
At Della, we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If a piece doesn't fit your space or vision, our streamlined process ensures a hassle-free exchange or refund.
Initiate Your Request
Log into your Della account and navigate to your order history to select the items you wish to return and receive a return authorization number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location or schedule a home pickup for larger furniture.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing